Exam Salesforce Public-Sector-Solutions Introduction | Latest Study Public-Sector-Solutions Questions

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Salesforce Public-Sector-Solutions Exam Syllabus Topics:

Topic	Details
Topic 1	Public Sector Solutions Implementation Strategies and Best Practices: This domain measures the ability to implement Salesforce Public Sector Solutions using strategic approaches and industry best practices. Focus areas include PSS solutions, data sharing, security, scalability, and data quality. Demonstrating expertise in mapping business processes and designing robust solutions reflects the technical consultant’s aptitude for driving successful implementations in complex public sector environments.
Topic 2	Public Sector Solution Product Configuration: This section assesses the proficiency of public sector technical consultants in identifying and implementing the right Salesforce Public Sector Solutions components for business requirements. Skills in Omnistudio, Service Cloud, and automation tools are key. It tests the ability to create optimized configurations, action plans, and digital experiences that enhance service delivery.
Topic 3	Public Sector Solutions - Product-Specific Systems Knowledge: Proficiency of public sector technical consultants in configuring systems for licenses, permits, inspections, grants management, employee experience, and emergency response will be tested. Understanding document processing, eSignature technologies, and reporting options is critical. Success in this area demonstrates expertise in delivering tailored solutions aligned with customer objectives and lifecycle requirements.

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SalesforcePublic Sector Solutions Accredited Professional Sample Questions (Q58-Q63):

NEW QUESTION # 58
A government agency wants to implement the Licenses, Permits, and Inspections modules of Public Sector Solutions. The agency needs to issue licenses and permits to two different sets of constituents; business constituents and private constituents. The agency would like to roll out licenses and permits to their business constituents first, followed by the private constituents at a later date.
What data model and implementation strategy should a technical consultant recommend to the government agency for this use case?

A. Implement both the Business Account and Contact data model for business constituents and the Household Account and Contact data model for private constituents at the same time.
B. Implement the Business Account and Contact data model for business constituents now, and implement the Household Account and Contact data model for private constituents at a later date.
C. Implement both the Business Account and Contact data model for business constituents and the Person Account data model for private constituents at the same time.
D. Implement the Business Account and Contact data model for business constituents now, and implement the Person Account data model for private constituents at a later date.

Answer: D

Explanation:
This recommendation aligns with the implementation strategy required by the government agency. Here's the rationale:
* Business Account and Contact data model is designed for managing entities like businesses, organizations, and their associated contacts.
* Rolling out this model first ensures the agency can meet its priority of addressing business constituents before private constituents.
* Person Account data model is tailored for individuals acting as their own account, which is suitable for private constituents.
* Implementing this at a later stage aligns with the phased rollout strategy the agency prefers.
* Starting with only the Business Account and Contact model keeps the initial implementation focused and avoids unnecessary complexity.
* A phased approach allows the agency to learn and refine processes during the first phase (business constituents), then expand to private constituents.
* B. Business Account and Household Account/Contact data model:
* The Household Account model is not recommended for this use case. It is primarily used in Salesforce Nonprofit Success Pack (NPSP), not Public Sector Solutions. For private constituents, the Person Account model is more suitable.
* C. Implementing both models at the same time:
* Rolling out both models simultaneously (Business Account and Person Account) adds complexity to the implementation. It would require handling two different constituent types from the start, which is against the phased approach preferred by the agency.
* D. Implementing Business Account and Household Account at the same time:
* This option introduces an unnecessary mix of data models (Household Accounts instead of Person Accounts). Additionally, implementing both at once contradicts the agency's phased rollout preference.
1. Business Constituents First:2. Private Constituents Later:3. Avoiding Complexity During Initial Rollout:
Why Not the Other Options?Conclusion:To meet the agency's requirements, the technical consultant should recommend implementing the Business Account and Contact data model for business constituents now and the Person Account data model for private constituents at a later stage.

NEW QUESTION # 59
What are the two key document types that a consultant might be asked to produce for Public Sector Solutions implementation?
Choose 2 answers

A. Budget Plan
B. Functional requirements specification (FRS)
C. Marketing Plan
D. User Stories

Answer: B,D

Explanation:
* Functional Requirements Specification (FRS):
* The FRS is a key document outlining the detailed functional requirements for the system to be implemented. It describes what the system should do, aligning closely with the agency's needs and use cases for Public Sector Solutions.
* User Stories:
* User stories are an Agile artifact describing the functional goals of the system from the perspective of end users. They are concise, actionable, and focus on user needs (e.g., "As a user, I want to apply for a license online to avoid visiting the office").
* User stories help ensure that the implementation focuses on delivering value to end users.
* A. Budget Plan:
* While important for overall project planning, a Budget Plan is not a document typically produced by consultants specific to Public Sector Solutions implementation. It's usually handled by project management teams.
* C. Marketing Plan:
* A Marketing Plan is unrelated to the technical or functional implementation of Salesforce Public Sector Solutions.
Why Not the Other Options?

NEW QUESTION # 60
The City of Bobahaven is setting up Employee Experience Management and needs to ensure that sensitive HR data is protected.
What configuration should the Technical Consultant perform to assist with meeting this requirement?

A. Disable all approval processes on the Case object
B. Disable the Grant Access Using Hierarchies setting on the Case object
C. Set the Organization-Wide Defaults (OWD) for the Case object to private
D. Mirror the Org Chart into The Role Hierarchy

Answer: C

Explanation:
Setting the Organization-Wide Defaults (OWD) for the Case object to private is a configuration that can help to protect sensitive HR data in Employee Experience Management. Employee Experience Management is a prebuilt app that comes with Public Sector Solutions. It can help public sector agencies to manage employee programs and benefits, such as leave requests or wellness surveys. The Case object is a standard object that can be used to track employee requests or issues in Employee Experience Management. Setting the OWD for the Case object to private means that only the owner of the case and users above them in the role hierarchy can access the case record by default. This can prevent unauthorized access to sensitive HR data by other users.
Reference:https://help.salesforce.com/s/articleView?id=psc_admin_setup_employee_experience.htm&type=5&l

NEW QUESTION # 61
What is right order of the grantmaking lifecycle?

A. Plan, Engage, Award, Review.
B. Review, Award, Engage, Plan
C. Engage, Award, Plan, Review.

Answer: A

Explanation:
The grantmaking lifecycle in Salesforce Public Sector Solutions follows a specific sequence to ensure a structured and effective process. The correct order is:
Plan: This initial phase involves defining the goals, objectives, and criteria for the grant. It includes the preparation of necessary documentation and the establishment of timelines and budgets.
Engage: In this phase, the organization reaches out to potential applicants and stakeholders. This includes marketing the grant opportunity, conducting informational sessions, and providing support to applicants during the application process.
Award: After applications have been received and reviewed, the organization selects the grant recipients. This phase involves the formal awarding of grants, which may include contract signing and disbursement of funds.
Review: The final phase involves monitoring and evaluating the progress and outcomes of the funded projects. It includes collecting reports from grantees, assessing the impact of the grants, and making any necessary adjustments for future grant cycles.
This structured approach ensures that grants are awarded in a fair, transparent, and efficient manner, while also allowing for continuous improvement in the grantmaking process.
Reference:
Salesforce Help: Grants Management Lifecycle
Salesforce Grants Management Documentation

NEW QUESTION # 62
A government agency would like 10 standardize Its grant funding process and Is looking for a solution to prioritize and award funds to the most eligible grant-seekers using Public Sector Solutions.
What three components should a technical consultant configure to define applicants' eligibility and help with application prioritization?

A. Create an Application Form using Web-to-Lead
B. Create an Application Form using OmniScript Designer
C. Create a Decision Matrix using BRE
D. Create an Application Form using Web-to-Case
E. Create an Expression Set using BRE

Answer: B,C,E

Explanation:
Explanation
A Decision Matrix, an Application Form, and an Expression Set are three components that can be configured to define applicants' eligibility and help with application prioritization. A Decision Matrix is a component of Business Rules Engine (BRE) that can evaluate answers based on rules and conditions and provide a decision outcome and explanation. An Application Form is a component of OmniScript Designer that can create guided digital forms that can capture answers from applicants and provide recommendations based on business logic.
An Expression Set is a component of BRE that can define expressions that can be reused across multiple rules or matrices.
Reference:https://trailhead.salesforce.com/content/learn/modules/public-sector-solutions-design/create-guided-di

NEW QUESTION # 63
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Exam Salesforce Public-Sector-Solutions Introduction | Latest Study Public-Sector-Solutions Questions

Salesforce Public-Sector-Solutions Exam Syllabus Topics:

Latest Study Public-Sector-Solutions Questions - Public-Sector-Solutions Reliable Practice Questions

SalesforcePublic Sector Solutions Accredited Professional Sample Questions (Q58-Q63):

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